Category: howto

How to tell to your Antivirus to allow FrostWire?

~ Alejandro Martínez ~ Leave a comment

Have you tried to install FrosWire and your antivirus didn’t allow it? In this article we will explain you how to fix that! It’s important to know that FrostWire installer downloaded directly from our website (www.frostwire.com) or via automatic update doesn’t contain any trojans or viruses. 

When for some reason your antivirus flags FrostWire, here are the steps you can follow to allow your Antivirus let FrostWire run. We have done the step by step tutorials for AVG and Webroot, but the steps necessary should be similar for any antivirus on the market.


NORTON

  • Follow these steps to tell Norton you want to allow FrostWire installation if you are on a Mac PC:
    Allow FrostWire on Mac

If you have a Windows PC check the article below. Go to the section called ‘Exclude files or folders from scan’ under ‘What to do after you submit a false positive’. Make sure to apply the steps when installing FrostWire. You don’t have to report a ‘false positive’ since this will take more time to solve the issue, only in case the exception option doesn’t work:
Allow FrostWire on Windows

AVG

1. Download FrostWire installer from FrostWire.com and once the AVG launches an alert when trying to install FrostWire, select the option to “Allow” the app.

You then should see the following screen saying the file has been successfully added to the exception list:

 

 

2. If you get more than one alert when trying to install FrostWire then a list of files could be displayed as follow:

To add these files to the list of exceptions you must check the address where the file is saved by selecting the file with the red “x” symbol and clicking on “View details”

3. Adding more exceptions: Now that you have the route where the file is saved go to the right top Options menu on the main screen of AVG

Once there, go to Advanced settings… > Exceptions > Add exception and select the exception type Application or File so you will be able to browse your file and add the address where the file is located.

The files added to the AVG exceptions shouldn’t block the installation of your app again.

Webroot

1. Download FrostWire installer from FrostWire.com. Do not clean up the frostwire-setup.exe file when Webroot wants to Clean it, this is the FrostWire installer, not a virus or threat.
 
2. Your antivirus blocks FrostWire from installing, so you must add an exception, to do it select the PC Security icon on the Webroot screen and select the label to Block/Allow Files. Then tap on “Add File” to select the installer frostwire-6.0.x.windows.coc.premium.exe  and click “Allow.”
3. When you open the Installer yet again, Webroot will show you another alert saying the file is trying to connect to the Internet. In this case select the option “Allow Always” – that will allow FrostWire to install and run properly.
4. If Webroot launches more alerts about treats such as the file ocsetuphlp.dll, then you will have to add that file to the exceptions too. To do it, check the address Webroot is indicating where the folder is located. If this is a Windows “hide” folder then do this:
  • Click on Start > My Computer.
  • On that window click on Tools > Folder Options…
  • Then, click on the View tab at the top of the window.
  • Under Advanced Settings, locate Hidden files and folders. Select Show hidden files and folders just below that.
  • Click on OK.
  • Hidden files will now be shown.

5. Now you can see where the file marked as a threat is located and do the same you did with the installer, select the PC Security icon on the Webroot screen and select the label to Block/Allow Files. Next tap on “Add File” to select the file C:\……\ocsetuphlp.dll and click the option “Allow“. After you have completed the steps, try to open the FrostWire installer again – it should install and run with no issues.

If your antivirus is marking FrostWire as Trojan, the steps to allow it are the same.

How to fix ‘App not installed’ error while downloading FrostWire Plus from outside Google Play?

~ Alejandro Martínez ~ Leave a comment

On this post you will learn how to fix “app not installed” error while downloading FrostWire Plus from outside Google Play. FrostWire Basic and FrostWire Plus are based on the same code, but FrostWire Plus has the ability to download from YouTube and SoundCloud in addition to the BitTorrent Network.

  1. Backup your FrostWire downloads saved within the SD card to make sure you won’t lose any of your files when uninstalling the app. (Check here how to backup your files downloaded)
  2. Open your Settings > Application Manager > All and select FrostWire, then click the button “Force stop” and “Uninstall” the app.
  3. Open your internet browser – Firefox or any browser other than Chrome – on your device and go to http://www.frostwire.com/downloads
  4. Select the Android icon on the website and then click on the button “Get the APK”
  5. Open your file manager (like File Commander) and go to the folder “Downloads”
  6. Select the .apk file downloaded from frostwire.com/downloads (it should be frostwire-android-release-[versionNumber]-b[buildNumber]-plus.apk) and open it with the app “Package Installer”
  7. Follow the instructions to install the app and let us know if you still get the message “Application not installed” at the end.

 

How to use VPN-Drop Protection on FrostWire for Android

~ Alejandro Martínez ~ 3 Comments

On FrostWire for Android (Basic and Plus) there is a really important Privacy Protection feature for VPN users.

FrostWire will detect if your VPN connection drops and if you have this setting activated FrostWire will automatically stop all BitTorrent transfers to protect your privacy.

This is a really important setting if you want to protect your privacy on the Internet as you won’t accidentally be transferring or sharing files using your local IP address.


How to use VPN-Drop Protection?

  1. Go to Settings
    Screenshot_2017-10-11-21-04-16.png
  2. Turn on VPN-Drop Protection
    Screenshot_2017-10-11-21-04-41

Remember! In order to use this feature you will need a VPN. You can order a VPN on FrostWire!

How to solve recent FrostWire Freeze/Render issues/crashes on Windows 10 (FrostWire 6.3.5, 6.3.6, August 2016)

~ gubatron ~ Leave a comment

Around August 2016 several reports of slowdowns, freezes, crashes and UI rendering issues started being reported by several Windows 10 FrostWire users.

If you’re having issues please do the following:

1. Run a file system scan and a system file check
Run cmd.exe as an Administrator and issue the following commands

chkdsk

sfc /scannow

this will help you find any corrupted system files and any other issues in your file system.

2. Make sure to install the latest Windows Upgrades to fix Windows File System issues, in order to do this you have to update to at least the one released on August 31, 2016

August 31, 2016 — KB3176938 (OS Build 14393.105)
Key changes include:
Improved reliability of Windows Ink Workspace, Microsoft Edge, File Server, Windows kernel, Microsoft Component Object Model (COM), Cluster Health Service, Hyper-V, multi-factor authentication (MFA), NTFS file system, PowerShell, Internet Explorer 11, facial recognition, graphics, Windows Store, and Windows Shell.

3. If you have an NVIDIA GeForce graphics card installed, please make sure to have your drivers updated to at least the updates released in September 2016.

 

FrostWire: The Best KickAssTorrents (KAT) and Torrentz Alternative!

~ Alejandro Martínez ~ Leave a comment

Earlier this month, KickAssTorrents (KAT) website went down and now Torrentz.eu shut down aswell. If you used those sites to search torrents, you may be wondering what alternative site or software you can use. The answer is simple: Get FrostWire!

FrostWire allows you to find, download and share files from the distributed peer-to-peer BitTorrent Network – music, movies, apps, ebooks, images. Any file type – no matter how big or small! In addition, FrostWire is also a cloud downloader – fetching results and downloading files from cloud based sources such as YouTube, SoundCloud and Archive.org.

FrostWire Plus

You just enter a keyword and search, then pick a file from search results and download the file with one tap. It’s so simple. In only one place you can search and download. Other apps don’t have this amazing feature.

FrostWire is available for Windows, Mac, Linux and Android.

How to show Search/Transfers in split screen mode on FrostWire?

~ Alejandro Martínez ~ Leave a comment

Since FrostWire 6.3.1 you can select how to show the transfers screen: as an individual tab or together below the search results in split view. On this post, you will learn how to use this new option.

Open FrostWire and you will see an individual tab for transfers.

frostwire 1

Click on transfers tab and you will see all transfers!

frostwire transfers tab

Now, if you prefer to have the transfers below the search results in split view, you have to click on the “View” menu and select the option “Search/Transfers Split Screen”

frostwire view select transfer split

Restart FrostWire and now you will have the search/transfers split screen!

search transfer split

What do you prefer? Transfers Tab or Search/Transfer split screen?

 

 

An Easy Way to Protect Your Privacy Online!

~ Alejandro Martínez ~ Leave a comment

Get a VPN!

Privacy is a Human Right and you must protect it. When you connect to the Internet, corporations and even your internet service provider can spy you. If you want to protect yourself and not let any stranger see your personal information, you need a VPN.

internet-privacy

A VPN will secure your connection, no matter where you are. With a VPN whatever you do online is going to be transferred encrypted. That includes your internet searches, your personal & identifiable information you type into websites, your emails and private messages and the files you download or share. Yes, you also can use a VPN for FrostWire.

How does it work?

You have to sign up for a VPN service and obtain a username and password for authentication. You then download and install a very tiny piece of software or an app that, upon a sign in, lets you choose a location of where you want to connect to. Your device then connects to servers in that location and those servers then pass on the connection to wherever you wanted to go. Your destination website will see your connection as coming from the VPN servers and your identity will not be revealed. More here.

Does FrostWire work with VPN services?

FrostWire, both for Android and for Desktop, works seamlessly with most VPN services. This means that however you connect to the internet – with or without the VPN – FrostWire will still search and download without any adjustment in settings on your part.

What are you waiting to protect your privacy? Get a VPN today!

¡Mira los videos de FrostWire en español!

~ Alejandro Martínez ~ Leave a comment

This article is written in Spanish.

Como muchos de nuestros usuarios provienen de América Latina, o son hispanohablantes, hemos decidido hacer una versión en español de nuestros videos de ayuda de FrostWire. Puedes ver todos nuestros videos en YouTube y suscribirte a nuestro canal para no perderte ninguno. A continuación te dejamos algunos de los videos imperdibles que debes ver si usas FrostWire.

¿Cómo instalar FrostWire Plus?

¿Cómo descargar desde YouTube en Android?

¡6 ajustes de FrostWire que no puedes ignorar!

How to fix ‘Can’t Open File’ error on Chrome for Android

~ Alejandro Martínez ~ 7 Comments

Do you want to install FrostWire Plus on your Android and you’re getting the error:
“Can’t Open File”?

Screen Shot 2015-10-10 at 11.21.39 AM

We’ve made this video to show you how to fix the ‘Can’t Open File’ error on Google Chrome when downloading .apk files on Android.

This tutorial works not just for the FrostWire installer but for any app installer (.apk file) you may have had to download from a website, and it works for every Android phone or tablet.

There’s no reason why Google Chrome should be blocking the installation of .apk’s with their browser which happens to be the default of most phones out there, any app can handle opening .apk files, Google has simply decided to have more control of the android ecosystem and is trying to force everyone to use their Google Play market.

If things keep going this way, Google will be able to censor app developers completely if apps don’t follow their whimsical market rules, eventually they’ll turn Android into an iOS like environment where you can’t simply install apps without using the official store, the biggest bait and switch in the history of personal computing. Google, don’t be evil.

Do you like this video? Subscribe FrostWire on YouTube and watch all our how to videos.